MN7181 - EMPLOYEE VOICE
Employee Voice For understanding employee voice, we should first understand the participative management. Stueart & Moran (2007), has pointed out that participative management focuses on increasing lower level employee empowerment through direct participative methods & team building in order to involve the employee with the decision making of the organization. Armstrong (2006), has stated that there are four specific purposes for employee voice. 01. To articulate individual dissatisfaction with management or the organization. 02. Employee voice serves as an expression of collective organization to the management. 03. Contributes to management decision making, particularly regarding work organization, quality, & productivity. 04. Employee voice demonstrates the mutuality of the employer-employee relationship. According to Armstrong (2006), basically, two types of voice can be id...