MN7181 - EMPLOYEE VOICE

Employee Voice


For understanding employee voice, we should first understand the participative management. Stueart & Moran (2007), has pointed out that participative management focuses on increasing lower level employee empowerment through direct participative methods & team building in order to involve the employee with the decision making of the organization.


Armstrong (2006), has stated that there are four specific purposes for employee voice.  



01.   To articulate individual dissatisfaction with management or the organization.
02.   Employee voice serves as an expression of collective organization to the management.
03. Contributes to management decision making, particularly regarding work organization, quality, & productivity. 
04.   Employee voice demonstrates the mutuality of the employer-employee relationship.

According to Armstrong (2006), basically, two types of voice can be identified.

01.   Representative participation 

This is characterized by collective representation.  It includes a formal procedure that allows for employee representation relating to matters between employee and employer that tackle issues together in a co-operative manner.  Trade unions or other staff associations can be considered as examples of this representative participation. Although employee voice is heard, it is through an organized channel.

02.   Upward problem solving 

This involves more of a team-building perspective.  It includes two-way communication between management & staff or groups.  This communication is illustrated by suggestion schemes rather than partner schemes where employees independently present suggestions & the employer generally rewards them.  It further includes the application of attitude surveys which seeks the employee opinion via questionnaires.  In this situation, employee voice is more communicative based on a direct level from employee to employer.  Instead of formal representation, the main means of expressing voice is through questionnaires & suggestion forms.



Conclusion

Employee voice is an essential factor relating to participative management.  From the point of view relating to organization, it would be in the company’s best interest to involve a participative management program that includes several employee voice mechanisms.  By encouraging employee voice in the workplace by various methods, a company can fulfill an ethical and political need while also fortifying their bottom line by avoiding high exit & resignation rates. 


References


Armstrong, M. (2006). Handbook of Human Resource Management Practice (10th ed.). London: Kogan  Page, Limited. Batt

 Stueart, RD & Moran, BB (2007). Library and Information Center Management (7th Edition ed.). estport, CT: Libraries Unlimited





Comments

  1. Thilina Rajapakse13 November 2019 at 04:25

    Good article Prasad.brifely explained about voice of employee.

    ReplyDelete
  2. Anfas Shareef 13 November 2019 at 07:56

    A different topic handled nicely.

    ReplyDelete
  3. Mahesh Seelarathna16 November 2019 at 07:27

    Good article & well explained

    ReplyDelete
  4. Sajith Abeyrathne21 November 2019 at 08:45

    Good job

    ReplyDelete
  5. Sameera Madhawa Thalakotune 30 November 2019 at 21:11

    Employee Voice concerns the ways and means through which employees attempt to have a say about matters that affect their interests at work and the interests of an organisation. We spend a lot of our time at work under the direction of others.
    Good start Prasad

    ReplyDelete
  6. Razi Jalaldeen10 December 2019 at 01:12

    you have a long list of references, but only two citations. Whatever the references listed should have been cited in the main text. In other words, only cited reference should be listed as references.

    Please follow the Harvard reference and citation style.

    ReplyDelete
  7. Dr Amila Shashanka Ratnayake10 January 2020 at 03:33

    Employee voice is an assert when it is meant for high performance rather than personal gain. The challenge of the leadership is to harness the employee voice for organizational success. In our country my experience in public sector employee voice is oriented on employee rights only and not for organizational success. The saddest thing was the manipulation of employee voice for political gains and trade union actions which have given our country ‘the syndrome of failure to thrive’ in the abundance of talented human resource. The constructive employee voice was seldom taken into account by the management and destructive voice was highlighted by the politicians appearing as “salvaging gods”.

    ReplyDelete
  8. Janith Prabasha10 January 2020 at 12:10

    This is simply the way of employees effectively communicate their concerns to the management. Rees et al, (2013) has proven that there is a direct link between the effectiveness of such policies and levels of employee engagement. Great if you could bring more methods of communications.

    ReplyDelete
  9. Rasika MBA 11 January 2020 at 17:07

    Agreed with Doctor as employee Voice could be raise as effecrs of unitarism and pluralism where unitarist acts for common agenda and pluralist where reprensents thier individual opinions . Commonly Transformational perspectives are invovled in Employee voice should be imolemented and concentration should be impact as Majority

    ReplyDelete
  10. Rasika MBA 15 January 2020 at 19:34

    Employee voice indicates very strong indications on employee perspectives towards company goals and critical review on company way forward . As blog discuss on Armstrong (2006 ) previews employee voice is very important of bottom line communications and its utmost important to have a proper channel to absorb into management planning towards employee on RBV . Lot of new literature has brought into the discussion.

    ReplyDelete
  11. Chandana kumara17 January 2020 at 04:22

    You have explained well about the employee voice. Employee voice is very important thing for organizational performance.

    ReplyDelete
  12. SOS Booster8 September 2021 at 02:33

    Informative Blog! Here are some creative Online employee engagement games for corporate companies through you can keep their remote workers engaged and excited.

    ReplyDelete

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